TUNING
I offer a full tuning service in Rotorua and surrounding districts including Taupo, Turangi, Murupara, Kawerau,Whakatane and Tauranga. The standard tuning fee is $120.00 with traveling charges ranging from $10.00. Minor repairs are carried out at no extra charge.
REPAIRS
Repairs can range from something as minor as a sticking key to a complete action overhaul. Consultation with the client and the value of the piano is always taken into account before any major work is done.
SALES
Pianos often come up for sale and current used models can be seen in the Gallery.
All pianos sold are tuned to concert pitch and range from good to excellent condition.
MOVING
A competent carrier can be recommended or arranged when a purchase is made.
GUARANTEE OF WORKMANSHIP
Customer satisfaction and protection are of prime consideration and the following statement appears on the back of every invoice:
Thank you for the opportunity to service your piano. To ensure satisfaction and understanding, the following matters are drawn to your attention. It can be appreciated that the age/condition of your piano and the frequency of playing affects the tuning and consequently no guarantee can be made. However, prompt notification of any reasonable complaint with regard to tuning, will be acknowledged accordingly.
All other workmanship is guaranteed for a period of 24 months unless otherwise stated.
The work carried out on your piano is done with the utmost of care and without compromise, unless the age/condition of the piano is such that a complete repair should be uneconomical.
IMPORTANT: If you are not satisfied with any aspect of the servicing done on your piano, notification must be made at the earliest opportunity. The matter will be promptly attended to at no extra charge provided that the complaint relates to the work previously done. B.H.
PROMPT COURTEOUS SERVICE ASSURED
