Services and Rates

 

TUNING


Brian offers a full tuning service in the Rotorua region. The standard local tuning fee is $130 (plus travel if outside Rotorua). Minor repairs are carried out at no extra charge.  A concert tuning or recording session fee is usually around $150 depending on accessibility to venue, extra service and visits required.


CUSTOM TUNING 

This service is for customers who are serious about their music.  All too often I am asked to ‘do the best I can’ when servicing a piano and not worry too much if the instrument cannot be tuned as well as it should.  This is usually because the piano is not of good quality and/or too much time has been allowed to lapse between tunings.  While I will always do my best, the result will almost certainly be below the standard required to produce good music.   

A truly serious musician does not accept this compromise and will always insist on a top quality serviced instrument.  For a pianist this usually means a reputable brand such as Yamaha, Kawai, Schimmel, Steinway or similar.  There are of course many other fine pianos that fit into this category.  This is not about snobbery, but rather simply having the right tool to do the job. Secondly, a serious pianist will have his or her instrument tuned to the proper pitch, regularly - ideally every six months or less. 

A custom ‘fine’ tuning is what one would do just prior to a concert or a studio recording session, where every note and interval counts, leaving an impression on the ears of a discerning audience.  Further, when a recording is made, evidence of a good tuning – or bad, remains embedded throughout the life of the disc, or whatever media is used.  Performing well and producing a quality recording are in the realm of a serious musician. 

While all my tunings in the real world are done to the best of my ability regardless of whatever piano I tune, I offer this extra custom service for discerning clients and special situations.  Simply put, I go the ‘extra mile’ to achieve a near perfect result.  The fee is a little higher, but with the promise of giving added value. 

If you feel this custom service is for you, please let me know.      


TRAVEL 

As Brian is approaching retirement, he is not actively seeking work outside Rotorua.   He is no longer traveling further east than Whakatane or further south than Taupo.  Should there be a request to work outside the Rotorua area, he will try to coincide the appointment with one or two others in order to keep travel costs to a minimum of around $30 per customer, depending on location. Please note that Brian's work schedule has now been significantly reduced, and it is possible that he will not be able to oblige.  Clients will also appreciate the cost and time required traveling to out of town locations.  



Eastern Bay of Plenty (Whakatane region, Edgecumbe and Kawerau).

Adele, Brian's colleague (visit her page) is available for tuning in these areas.

You can contact her direct on 027 531 9502




For the Waikato area I suggest you try either of these two reputable and experienced tuners:
 
 

REPAIRS

Repairs can range from something as minor as a sticking key to a complete action overhaul. Consultation with the client and the value of the piano is always taken into account before any major work is done.

SALES

Pianos often come up for sale and current used models can be seen in the Gallery.

All pianos sold are tuned to concert pitch and range from good to excellent condition.

If you have a piano that is looking for a new home, please call me.  For economic reasons, including carrier expenses and repairs required, the piano must be a reputable brand and in sound condition.  Please do not be offended if I choose not to take your treasure off your hands!  

MOVING

A competent carrier can be recommended or arranged when a purchase is made.

GUARANTEE OF WORKMANSHIP

Customer satisfaction and protection are of prime consideration and the following statement appears on the back of Brian's invoices:

Thank you for the opportunity to service your piano. To ensure satisfaction and understanding, the following matters are drawn to your attention. It can be appreciated that the age/condition of your piano and the frequency of playing affects the tuning and consequently no guarantee can be made. However, prompt notification of any reasonable complaint with regard to tuning, will be acknowledged accordingly.
All other workmanship is guaranteed for a period of 24 months unless otherwise stated.
The work carried out on your piano is done with the utmost of care and without compromise, unless the age/condition of the piano is such that a complete repair should be uneconomical.
IMPORTANT: If you are not satisfied with any aspect of the servicing done on your piano, notification must be made at the earliest opportunity. The matter will be promptly attended to at no extra charge provided that the complaint relates to the work previously done.
B.H.

PROMPT COURTEOUS SERVICE ASSURED

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Phone: 07 3492448 Rotorua NEW ZEALAND

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