Services and Rates



The standard local tuning fee is $150 (plus travel if outside the area). Minor repairs are carried out at no extra charge.  A concert tuning or recording session fee is usually around $170 depending on accessibility to venue, extra service and visits required.


This service is for customers who are serious about their music.  All too often I am asked to ‘do the best I can’ when servicing a piano and not worry too much if the instrument cannot be tuned as well as it should.  This is usually because the piano is of poor quality and/or too much time has been allowed to lapse between tunings.  While I will always do my best, the result will almost certainly be below the standard required to produce good music.   

A truly serious musician does not accept this compromise and will always insist on a top quality serviced instrument.  For a pianist this usually means a reputable brand such as Yamaha, Kawai, Schimmel, Steinway or similar.  There are of course many other fine pianos that fit into this category.  This is not about snobbery, but rather simply having the right tool to do the job. Secondly, a serious pianist will have his or her instrument tuned to the proper pitch, regularly - ideally every six months or less. 

A custom ‘fine’ tuning is what one would do just prior to a concert or a studio recording session, where every note and interval counts, leaving an impression on the ears of a discerning audience.  Further, when a recording is made, evidence of a good tuning – or bad, remains embedded throughout the life of the disc, or whatever media is used.  Performing well and producing a quality recording are in the realm of a serious musician. 

While all my tunings in the real world are done to the best of my ability regardless of whatever piano I tune, I offer this extra custom service for discerning clients and special situations.  Simply put, I go the ‘extra mile’ to achieve a near perfect result.  The fee is a little higher, but with the promise of giving added value. 

If you feel this custom service is for you, please let me know.      

Important Notice

Over the last 40 years, Brian has offered a full tuning service in the Rotorua region, but as from the end of October he will be semi-retired in Cambridge.  He is now not actively seeking new clients in the Bay of Plenty, including Rotorua and Taupo.

Existing Rotorua clients will still be looked after as best as possible, with frequent trips to Rotorua scheduled. Nominal traveling fees will apply.

Brian is now offering his services to clients in the Waipa/Waikato area - restricted to tunings and minor repairs.

Mobile 0274 729992  

Should there be a request to work outside this region, he will try to coincide the appointment with one or two others in order to keep travel costs to a minimum of around $30 per customer, depending on location. 

Please note that with Brian's work schedule having been reduced, it could be a little while before being able to visit your area.  Clients will also appreciate the cost and time required travelling to out of town locations.  

Please be assured that Brian will do his very best to offer his clients good service.   

Eastern Bay of Plenty (Whakatane region, Edgecumbe and Kawerau):

Adele, Brian's colleague (visit her page) is available for tuning in these areas.  Phone her on  027 531 9502. 

For the Eastern Bay of Plenty/Waikato area  You may also wish to try these two reputable and experienced tuners:
Kevin Hannah (Waikato)

Customer satisfaction and protection are of prime consideration and the following statement appears on the back of Brian's invoices:


Thank you for the opportunity to service your piano. To ensure satisfaction and understanding, the following matters are drawn to your attention. It can be appreciated that the age/condition of your piano and the frequency of playing affects the tuning, and consequently no guarantee can be made. However, prompt notification of any reasonable complaint with regard to tuning, will be acknowledged accordingly.
All other workmanship is guaranteed for a period of 24 months unless otherwise stated.
The work carried out on your piano is done with the utmost care and without compromise, unless the age/condition of the piano is such that a complete repair should be uneconomical.
IMPORTANT: If you are not satisfied with any aspect of the servicing done on your piano, notification must be made at the earliest opportunity. The matter will be promptly attended to at no extra charge provided that the complaint relates to the work previously done.


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Phone: 073492448 Rotorua NEW ZEALAND

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